

You may be prompted for your computer's admin username and password. Click Yes on the User Account Control dialog. When the file has downloaded, the Global Protect installer will run.If you are not sure if you have 32 or 64 bit Windows, you can check by opening the Settings app and navigating to System/About. Click either ' Download Windows 32 bit GlobalProtect agent' or ' Download Windows 64 bit GlobalProtect agent.' Click Run to run the file as soon as it is done downloading.Log in using your NetID and IT account password.Install & Use Global Protect VPN Client on Windows Once you are connected to the VPN, the global protect icon in the menu bar will show a white shield.You will be prompted to sign in with your NetID and password, and then to authenticate with Duo two-step login/multi-factor authentication ( check your phone or another multi-factor authentication device for notifications). If you do not complete this second login step, you will not be able to connect to VPN.

Note: If the application stays on the Connecting screen and does not prompt for your NetID and password, open System Preferences, navigate to Security & Privacy and then General, unlock the settings page using your Mac's administrator username and password, and then Allow the computer to load the Palo Alto software (Global Protect). Type into the Portal Address field and click Connect.

Click the icon to set up the VPN connection.
